Home Credit CardsMalaysia Credit Cards Citibank Malaysia Credit Card Payment Online

Citibank Malaysia Credit Card Payment Online

By: EconomyWatch Date: 14 August 2009

The core Content Team our economy, industry, investing and personal finance reference articles.

EconomyWatch, Content Team

Citibank Malaysia’s credit cards can be used for making various online payments. In fact, Citibank Malaysia’s online payment service is available for anyone having a valid credit card, irrespective of the card issuer.

Citibank Malaysia’s online payment service:

Is a free and convenient way to pay your household bills without stepping out of the house.
Offers the facility to pay a wide range of bills, such as assessment taxes, telephone bills, utilities and property management fees.
Provides you better control over the payment of bills.
Provides you a secure way to conduct your online transactions.
Enables you to earn reward points when you pay your household bills through your credit card.

You need the following documents to use Citibank Malaysia’s online payment service:

You can conduct online payments using Citibank Malaysia’s credit cards through the following steps:

Visit https://www.citibank.com.my/portal/citimy_home.htm.
If you are new to the site, click on the "first time user" button on the left pane of the screen to obtain your username and password.
Enter your debit card or credit card number and your six-digit I-PIN number to access the Citibank Online service.
Click on the Login button on the top left pane of the screen.
Create your payee list that reflects the types of bills you need to pay.

You can now use your credit card account to pay any of these bills online.

When you make online payments through Citibank Malaysia’s credit cards, consider the following:

The transaction date is taken as the date when you submitted your payment instruction to the Citibank Online Bill Payment service. The online payment made after 10pm is treated as the next day’s transaction, in-line with the industry practice.
The posting date depends on the credit card issuing bank. However, it generally does not exceed beyond three business days from the transaction date.
If you have insufficient limit in the credit card account, your credit card issuing bank will not authorize the amount indicated for payment. In such a case, the Citibank Online Bill Payment service will not be able to process the transaction.
If an online payment request is made by a non-Citibank cardholder, Citibank requires the issuing bank to approve the payment. After receiving the approval, Citibank sends an email to the customer to indicate that they would make the payment to the relevant bill payees. The biller’s account would reflect the payment in not later than five working days.

You can find out more about Citibank Malaysia Credit Card Payment Online at the www.citibank.com.my/ website. Citibank Malaysia Credit Card is a brand owned by Citibank Malaysia, part of Citigroup Inc.