SunTrust Bank Customer Service, Phone Numbers and Support Resources
Please note that we are not authorised to provide any investment advice. The content on this page is for information purposes only.
As a SunTrust Bank customer you want the assurance from the SunTrust Bank Customer Service that they will address a concern you have as soon as the concern surfaces. You do not want delays or lack of professionalism or courtesy. You want the issue you have to be dealt with in an expedient manner, and you also want to see results.[br]
As a SunTrust Bank customer you want the assurance from the SunTrust Bank Customer Service that they will address a concern you have as soon as the concern surfaces. You do not want delays or lack of professionalism or courtesy. You want the issue you have to be dealt with in an expedient manner, and you also want to see results.[br]
The SunTrust Bank knows this about you and about all of its other customers and is more than willing to accommodate you in every way possible. The Personal Finance side of SunTrust has plenty of options to make available to you. It has banking, online banking, borrowing, investing, retirement help, managing wealth resources and plenty of other tools and planning to assist you with your financial needs.
Phone Numbers and Support
If you need to reach the SunTrust Bank Customer Service Department then do so at 800-786-8787. It may take you a few tries to get through to a live person but do not lose heart and give up! Continue to press the number key (#) until you are transferred to a representative. Depending on the call volume it might take you three or four tries before you finally get a person on the line.[br]
One of the good things about SunTrust is that they have very accessible hours for customers with different types of schedules. Their hours of operation are 6 AM to midnight eastern standard time (EST). They are open every day of the week including weekends.
Regardless of whether you have a general question, a suggestion or have a specific question geared towards a financial product or service, the professional staff at the SunTrust Customer Service Department is eager to hear from you.
Self -Service Options
When you call the SunTrust number at 800-786-8787 you can choose to speak with a customer service rep or you can access the self-service options. You can perform a variety of functions from the self-service options. They include:
• Reporting a lost or stolen card
• Reporting fraud
• Completing a saved application
• Reordering checks
• Using the ATM or branch locator
• Requesting a stop payment
• Viewing your online bank statement
• Learning about standard overdraft coverage
TDD
If you are a hearing impaired customer of SunTrust then use a TDD or text telephone to reach the SunTrust Bank Customer service Center at 800-854-8965. Operators are available to take your call seven days of the week between the hours of 7 AM to 6 PM.
