NS&I UK (National Savings and Investments)

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National Savings and Investments bank is among the UK’s biggest savings organizations. Popularly known as NS&I UK, the bank serves 27 million customers through their comprehensive range of savings and investment products. Headquartered in Kensington, London, NS&I aims at collecting funds from individual savers. The bank also has work offices at Glasgow, Blackpool and Durham.[br]

 

NS&I UK (National Savings and Investments): History

 

NS&I UK was formed in 1861 by the British governmentas the first postal savings system. It was then recognized as Post Office Savings Bank. The bank was transferred to the Treasury in 1969 with a new name, National Savings. It became National Savings and Investments in 2002.

 

NS&I UK (National Savings and Investments): Products

 

Customers can invest in a wide range of savings and investment products offered by NS&I UK. Many of these products come with tax-free elements to meet the needs of different savers. The bank is widely known for its Premium Bonds that are held by more than 23 million customers. In 2006, the bank celebrated the 50th anniversary of its Premium Bonds. All products of NS&I come with 100% guarantee, backed by the HM Treasury. Some popular savings and investment products of National Savings and Investments bank include:

 

  • Individual Savings Accounts (ISAs)

  • Children’s Bonus Bonds

  • Inflation Index-Linked Savings Certificates

  • Guaranteed Equity Bonds

  • Fixed Interest Savings Certificates

  • Inflation-Beating Savings

  • Income Bond[br]

 

NS&I UK (National Savings and Investments): Achievements and Accolades

The commitment of NS&I UK towards excellent customer service has enabled it to earn the following accolades:

·        In 1997, the bank was awarded Charter Mark for Excellence in Public Service. NS&I received this award again in 2002.

·        The bank has been accredited with Investor in People (IIP) since 1999.

·        Received single star status in the Sunday Times Best 100 Companies survey 2006.

·        NS&I achieved IS0140001 accreditation in 2007, which it retained in January 2009 as well.

The bank’s UK Contact Centres have also received accreditations from the Customer Contact Association for their superior quality services.

 

 

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