Microsoft unveils previews for two AI-powered services

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Microsoft has been making big moves related to artificial intelligence (AI). The company has launched previews of two services powered by AI. The services have been created to manage telecom networks, using the same technology capability used to manage the cloud platform created by Azure.

Microsoft launches previews for two AI-powered services

The operators using this platform can benefit from artificial intelligence technology. This technology helps these businesses to find and pursue new business opportunities using data insights in their operations, such as rolling out high-speed 5G networks.

Microsoft ventured into the 5G space in 2020. At the time, the company closed the acquisition of two cloud networking companies, Affirmed Networks, and Metaswitch. Microsoft is now shifting its attention to the AI industry, which has attracted the attention of most tech giant companies.

Microsoft’s keen interest in AI can be seen in the tech giant’s heavy investment in the OpenAI ChatGPT chatbot. The chatbot has become an internet sensation, receiving much attention in Silicon Valley and beyond.

Last month, Microsoft issued a statement saying that it planned to integrate OpenAI’s ChatGPT in all its products. This initiative comes as OpenAI looks for new ways of creating human-like intelligence targeting machines.

The executive vice president of strategic missions and technologies at Microsoft, Jason Zander, commented on this development, saying that the initiative was just one of the examples of what the company was planning to do with AI technology.

“What we’re doing is taking our native cloud work and making it specific to this telecom operator network space. I think a really great example of that is all the AI ops work that we are introducing into the system,” Zander said.

He noted that Microsoft was bringing a similar technology into its cloud business, adding that the operators that had seen this technology in play were excited about the development.

Telecom companies to benefit from Microsoft’s new service

Some telecom companies that will benefit from the suite of new cloud services released by Microsoft are AT&T, Ericsson, and Nokia. The companies will enjoy opportunities in the new Nexus service created by the tech giant.

Nexus is an all-in-one platform that allows operators to manage their networks from the cloud. The operators also have two different “AIOps” services that will help these telecom operators to boost their operations.

One of the vice presidents of Ericsson, Monica Zethzon, said that these initiatives would allow the operators to transform the operations of their core networks. Zethzon also said that the move would also help to boost customer experiences. Despite these services being new, they will go a long way in enabling these telecom operators to have better services.

Microsoft is seemingly looking for a way to boost its technology capabilities. The tech giant is heavily invested in the AI sector after investing in OpenAI. This investment has seen other tech giants, such as Meta, look for ways to boost their presence in the AI industry.



Ali is a professional journalist with experience in Web3 journalism and marketing. Ali holds a Master's degree in Finance and enjoys writing about cryptocurrencies and fintech. Ali’s work has been published on a number of leading cryptocurrency publications including, CryptoSlate,,, Business2Community, BeinCrypto, and more.