Freddie Mac Customer Service, Phone Numbers and Support Resources

Freddie Mac is a name that you can trust. Freddie Mac is a Federal Home Loan Mortgage Corporation that has been authorized to offer a secondary market for home mortgages. It is a corporation that was established to buy mortgages in the resale or secondary market. In much the same way that the company Fannie Mae operates, Freddie Mac is a leading government sponsored enterprise (GSE) that plays an integral role in maintaining reasonable mortgage market stability.

Freddie Mac is a name that you can trust. Freddie Mac is a Federal Home Loan Mortgage Corporation that has been authorized to offer a secondary market for home mortgages. It is a corporation that was established to buy mortgages in the resale or secondary market. In much the same way that the company Fannie Mae operates, Freddie Mac is a leading government sponsored enterprise (GSE) that plays an integral role in maintaining reasonable mortgage market stability. This company makes it possible for citizens to buy homes.[br]

Freddie Mac buys home loans from lenders. The company got its start in 1970. If you deal with Freddie Mac and ever run into a problem then do not hesitate to get in touch with the Freddie Mac Customer Service Department right away. There are professionals there that are always ready to serve you.

The Freddie Mac Company happens to one of the largest buyers of home mortgages throughout the United States. It is a stockholder-owned corporation. What the company primarily does is it keeps money flowing to mortgage lenders in terms of homeownership as well as rental housing. To learn more about Freddie Mac and to read the company’s mission statement visit the website at http://www.freddiemac.com.[br]

Phone Numbers and Support

The Freddie Mac Customer Service center is ready to help you whenever you need it. It is however not an easy feat to locate contact numbers on their website. Here are the numbers to call if you wish to speak with a representative at Freddie Mac:

Third-Party Originators (888) 576-6932
(Make sure that you have your third-party originator (TPO) number on hand when you call.)

Wholesale Lenders (800) 373-3343
(Make sure that you have your seller/servicer number on hand when you call.)

If you are unaware of your TPO number of your seller/servicer number then it can be found in one of three places. These include:

•    The loan prospector feedback certificate
•    The user profile found at the website www.LoanProspector.com
•    The welcome e-mail you got when you became a customer of Freddie Mac

If you are having a problem finding your customer number then e-mail the Customer Service Department at web_inquiries @freddiemac.com. When you do so you will need to include relevant information to help them to locate what you need. This includes your full company name, your tax identification if available, a telephone number for you and your corporate office location. When you send the e-mail type “Customer Number Look Up” in the subject line. You should receive a response sometime within a 24 hour period.