Breakeven Response Rate

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Metrics: Breakeven

The Question:

At what point does a campaign become profitable?

Approach:

How many sales do we need to cover all our costs?

Commentary:

We need to understand the Marginal Profit Per unit (ie sale price less variable costs, including COGS, commission, fulfillment etc) Don’t run a campaign or cell unless you expect to breakeven! Test if necessary.The Formula

Breakeven (# of units) = Fixed Costs ($)/ Contribution Per Unit ($)

or

Breakeven (# of units) = Fixed Costs ($)/ (Sale Price($) – COGS($) – Variable Costs($))

WARNING!!!

Remember what are fixed and variable costs!

Fixed Costs = Those that do not vary with volume of sales

Variable Costs = Those that increase with sales

Variable costs can include:

– Commission on sales

– Delivery and packing costs for the item(s) sold

– Free gifts with the order, etc

Per contact DM costs of the marketing campaign must be totalled and added to fixed costs

Metrics: Breakeven Response Rate

The Question:

What response rate do I need for my DM campaign to be profitable?

Approach:

What are my per contact costs, and what is my average profit?

Commentary:

We need to calculate total costs to contact a full list or a test cell, and know our average contributing profits on a sale

The Formula:

Break Even Response Rate (%) = Cost Per Contact ($)/ Contributing Profit Per Sale ($)

Metrics: Size of Test Cell

The Question:

How big should a test cell be, to accurately measure profitability?

Approach:

A formula based on breakeven response rates

Commentary:

We need to mail enough contacts to get a statistically valid result, without wasting any more money than needed

The Formula:

Test Cell Size = 4/ Break Even Response Rate

 

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