Bank of Monteral Customer Service Resources

The Bank of Montreal, also known as BMO, was established in 1817 and is based in Canada. They are considered Canada’s first bank and one of the country’s finest financial institutions. They provide personal banking services, small business services, commercial services, and corporate and institutional services. In the department of personal banking, BMO offers personal checking and savings accounts, as well as student banking and senior banking. They can also provide credit cards, mortgages and loans.

The Bank of Montreal, also known as BMO, was established in 1817 and is based in Canada. They are considered Canada’s first bank and one of the country’s finest financial institutions. They provide personal banking services, small business services, commercial services, and corporate and institutional services. In the department of personal banking, BMO offers personal checking and savings accounts, as well as student banking and senior banking. They can also provide credit cards, mortgages and loans. Their customer service department can provide assistance through multiple avenues.[br]

To contact Bank of Montreal Customer Service, phone numbers and support can be found online through BMO’s primary website – http://www.bmo.com/ . Using the “Contact Us” link at the top of the page, users can access a list of telephone numbers and email addresses that suit the various inquiries that might arise.
General telephone inquiries can be addressed by calling 1-877-CALL-BMO or 1-877-225-5266, for English speakers.  To reach a live person simply press 1 for English upon being prompted by the automated phone services, then press 0 to speak to a customer service representative. To access Direct Banking, calls should be made to 1-800-263-2263.

General email inquiries can be made to [email protected] . However, banking customers are discouraged from divulging confidential account information or personal information to this email address. If the inquiry requires submitting sensitive details, then customers are pushed to use the online banking feature to contact a customer service representative. After signing in to online banking, registered users should select “message centre” then “contact us” to submit their request. Bank of Montreal Mastercard customers should sign in to the self-serve website in order to submit their requests.[br]

In order to register for Direct Banking, or online banking, users must have both a FirstBank card as well as the account numbers associated with the FirstBank card. Those who have previously registered for Telephone Banking are able to bank online immediately with their existing passwords. Windows users must also have the supported browsers which are Internet Explorer 6, 7 or Mozilla Firefox 1.5 or later. Mac users must have Safari  3.0.4 or later or Firefox 1.5 or later.

To report fraud or suspicious emails, banking customers may email the Online Fraud Reporting at [email protected] . Lost or stolen Bank of Montreal banking cards can also be reported to “Lost or Stolen Card and Emergency Card Services at 1-800-361-3361 in Canada and the United States.