OANDA Japan Deletes Inactive Accounts

OANDA Japan said it recently deleted accounts that were inactive for over two years and had zero balances. This action affects traders who have not used their accounts for a long time. The broker permanently removed these dormant accounts starting Monday to keep its system up to date.

The company said this policy has been part of its trading terms for some time. It allows cancellation of accounts that remain unused for long periods. This action helps maintain regulatory compliance and keeps data systems efficient.

OANDA Notifies Traders That Closed Accounts Are Permanent and Cannot Be Restored

OANDA said it began emailing affected users on May 20 using the email addresses linked to their accounts. These messages serve as official confirmation that the accounts have been deleted and cannot be recovered. It warned that once an account is removed, there is no way to restore it.

According to the firm, users who want to trade again must create new accounts through the company’s website. OANDA said the process includes submitting identity documents again to follow financial rules. The company noted that each application will be treated as a new account and will go through full compliance checks. This ensures all rules are followed properly.

The company said removing inactive accounts is a regular practice in the brokerage industry. It explained that firms delete accounts with no funds or activity to keep records accurate and systems running well. This process helps protect the company and its clients by cutting down on unused data. It added that this is part of keeping account management clear and efficient.

OANDA Enforces Its Inactive Account Closure Policy To Delete Unused Accounts

According to OANDA, the Inactive Account Closure Policy has been in place for some time, but its enforcement surprised some traders who left accounts idle without closing them. The company said it encourages users to keep their accounts active or close them officially if they no longer plan to trade. This helps avoid unexpected cancellations.

In a separate development, the company said that OANDA Global Corporation was recently acquired by FTMO Group. Before this deal, OANDA expanded its business by launching OANDA Labs Trader to enter the proprietary trading market. The firm said this move helped widen its offerings beyond traditional forex and contracts for difference.

Siddharth Patel, Managing Partner at CVC, said the OANDA team transformed the company from a regional forex provider into a broad financial services firm. He praised their focus on regulatory compliance and strong customer support during this change. The company also revealed it has grown its European investment portfolio by launching Exchange-Traded Funds for clients.