Coinbase CEO Admits To Issues With The User Interface On Coinbase App
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The CEO of the Coinbase cryptocurrency exchange, Brian Armstrong, has said there are issues with the user experience on the Coinbase mobile application. The CEO attributed the UX issues on the app to the effects of the “Onchain Summer,” saying that it was affecting the experience that users have on the platform.
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Coinbase CEO confirms issues with Coinbase app UX
Armstrong issued a statement on August 14 saying that the Onchain Summer had exposed the weaknesses in the platform’s UX. The main Coinbase app supports various projects, including non-fungible tokens (NFTs), decentralized applications (DApps), and layer twos.
The Coinbase head also said that users on the app needed “first-class experiences” while adding that Onchain Summer was a period where the employees had felt the punch and were required to fix the apparent issues.
Onchain Summer is an event that celebrates Coinbase’s art, culture, gaming, and community. It also sought to promote the newly-released Base network. Armstrong also talked about the Coinbase wallet, saying that while issues were yet to be identified there, much still needed to be done.
Armstrong also sought feedback from the users facing issues with the user interface. Some users admitted to facing problems with the wallet and the Chrome extension, but Coinbase has always been known for being slow in responding to customer complaints.
Armstrong responded to the complaints, saying there were challenges linking the mobile wallet to the Chrome extension. He noted that the bug creating this issue had lasted longer than expected.
Researchers identify massive vulnerability affecting Coinbase
In other news around Coinbase, Fireblocks announced a series of security flaws dubbed BitForge that affected wallets relying on the multi-party computation (MPC) technology. The vulnerability allows several parties to control and manage crypto holdings. Some firms affected by this security flaw include Binance, Coinbase, and Zengo.
The researchers said the issues were zero-day flaws as the firms had not previously identified them. The chief information security officer at Coinbase, Jeff Lunglhofer, thanked Fireblocks for detecting and disclosing the issue. The executive also noted that customers and their funds were never at risk of being compromised.
Coinbase launches layer-2 network
One of the main events during the Coinbase Onchain Summer was the release of “Base Day One” on August 9. The firm said the Base mainnet would feature over 100 DApp and service providers within the ecosystem.
On August 12, a report said that early whales were already investors in the Base network by bridging assets to this network. The network is already seeing significant adoption, with the total value locked being slightly below $200 million, making it the fifth largest layer-2 network. The TVL of this network has more than doubled this month but remained below some of the top networks, such as Arbitrum and Optimism.
