RBS Bank Customer Service Resources

Please note that we are not authorised to provide any investment advice. The content on this page is for information purposes only.


The RBS Bank which is the acronym for the Royal Bank of Scotland is the number one main high bank for the satisfaction of its customers. RBS offers personal and private banking services as well as business banking and corporate banking services. Under the heading of personal banking the company offers to its customers  loans, mortgages, current accounts, credit cards, savings, insurance, investments and financial planning, MoneySense, travel and international, tax and wills, and digital banking.[br]


The RBS Bank which is the acronym for the Royal Bank of Scotland is the number one main high bank for the satisfaction of its customers. RBS offers personal and private banking services as well as business banking and corporate banking services. Under the heading of personal banking the company offers to its customers  loans, mortgages, current accounts, credit cards, savings, insurance, investments and financial planning, MoneySense, travel and international, tax and wills, and digital banking.[br]

In terms of business finances and corporate banking RBS offers current accounts, borrowing, savings and deposits, insurance, cards and payments, international, carbon offset, online services, planning and advice, and so much more.

If there is anything you require from the RBS Bank Customer Service then do not hesitate to get in touch with them. A representative from the bank will be more than willing to help you with your concerns, questions or inquiries.[br]

Phone Numbers and Support (Royal Bank of Scotland)

Before you put through a call to the customer service department check the RBS Bank website at www.rbs.co.uk. Peruse the site to see if you can find the answer to your question or questions there. The website offers plenty of beneficial information such as a branch locator, a request for brochures, useful numbers and information on how to complain. It also offers information for new customers and information for existing customers.

The telephone number to reach the RBS Bank is 0800 121 129. If you wish to speak to someone about the RBS Platinum MasterCard then you need to phone a different number at RBS. The number is 888-631-7106. If you wish to speak to a live person about your credit card then keep pressing 0 on your phone when the recording begins. Ignore the messaging that you hear.

 The bank’s hours of operation for regular inquiries are:

Monday to Friday: 8AM – 8 PM
Saturday: 9 AM- 5PM
Sunday: 10 AM- 4 PM

The hours of operation for the RBS Platinum MasterCard are:

Monday to Friday: 7 AM- 1 AM EST
Saturday/ Sunday: 7 AM- Midnight EST

Whether your question is about starting an account with RBS, upgrading your account, reporting fraud on your credit card, reporting a lost debit card or something else, the professional and friendly staff at the RBS Bank Customer Service is there to serve you. The RBS Bank is here for you in so many ways. Take the time to learn all about what the bank has to offer you. Start managing your money the smart way with RBS!

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