ING Direct Customer Service Resources
Please note that we are not authorised to provide any investment advice. The content on this page is for information purposes only.
ING Direct is a bank that saves you money. The reason for this is because the company does not charge service charges or fees on any deposits you make to your account. It also does not come with any hidden costs that are common to other banking establishments. The reason that ING Direct can do all of this is because it does not have bank branches on every corner of the city. Look around you and see for yourself. How many ING Direct banks do you see as you scan the street you are on?
ING Direct is a bank that saves you money. The reason for this is because the company does not charge service charges or fees on any deposits you make to your account. It also does not come with any hidden costs that are common to other banking establishments. The reason that ING Direct can do all of this is because it does not have bank branches on every corner of the city. Look around you and see for yourself. How many ING Direct banks do you see as you scan the street you are on? Practically all of its banking is done online which saves you, the customer, money.[br]
When it comes to reaching the ING Direct Customer Service department here we have provided some important phone numbers and support for you. To begin with, the toll-free- number for ING Direct is 1-888-ING-0727 or 1-888-464-0727. This is a direct number that will provide you the opportunity to talk with a real person. The hours of operation for the bank are 8 AM to 8 PM.
In order to confirm or update your information you can also reach a representative at ING Direct 24 hours a day. The number for that is 1-800-464-3473. At ING Direct mortgages are referred to as unmortgages. If you wish to apply for a mortgage then phone 1-800-568-2190. If you presently already have an unmortgage and need to make an inquiry about it then phone 1-877-464-5565. If you need to inquire about the mutual funds you have through ING Direct then phone 1-877-1737 anytime between 8 AM to 8 PM eastern standard time (EST).[br]
If you are more of an e-mail type of person and you have a question, comment or inquiry about your account then you can send an e-mail to [email protected]. Be aware however that due to security concerns personal account information can only be obtained by speaking with a sales associate over the phone. This is in place for the protection of all ING customers.
The ING Direct Customer Service is always available and working for you. If you need to access your bank account by way of the Interactive Phone Service then do so by calling 1-888-ING-0727. If you need to send a fax to ING then do it through this phone number: 1-888-ING-3220 (or 302-255-3990).
If you would like to contact ING Direct by mail in regards to a new account, a deposit or for any type of written correspondence, here is the mailing address for the bank:
ING Direct
P.O. Box 60
St. Cloud, MN 56302-0060
