Chase Bank Customer Service Resources
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Formerly Chase Manhattan Bank, Chase Bank is the consumer and commercial banking unit for JP Morgan Chase and became so after joining with J.P. Morgan & Co. in 2000. Chase Bank offers a variety of personal banking, business banking, personal lending, and retirement and investment services. Headquartered in Chicago, Chase Bank has branch locations throughout the United States. They can be reached conveniently by telephone, in person at one of their branch locations, or via email.[br]
Formerly Chase Manhattan Bank, Chase Bank is the consumer and commercial banking unit for JP Morgan Chase and became so after joining with J.P. Morgan & Co. in 2000. Chase Bank offers a variety of personal banking, business banking, personal lending, and retirement and investment services. Headquartered in Chicago, Chase Bank has branch locations throughout the United States. They can be reached conveniently by telephone, in person at one of their branch locations, or via email.[br]
In order to reach Chase Bank Customer Service, Phone Numbers and Support are available through their main website http://www.chase.com/ . By following the “Find ATM / Branches” link at the top of the main page, users can search for the Chase branches nearest to them by entering either a street address, intersection, and city, state, or zip code. ATM locations can also be found using a similar search feature.
To contact Chase Bank Customer Service on an existing account, representatives can be reached at 1-800-935-9935, 7 am to 9 pm local time, 7 days a week. Automated telephone services are available 24 hours a day, 7 days a week. Users will be asked to use their debit card number and PIN in order to receive secure access to account information. Customer service representatives for the online banking division are also available 24 hours a day, 7 days a week. They can be reached at 1-877-CHASEPC or 1-877-242-7372. Personal credit card holders can call 1-800-432-3117 for online account management questions. Other credit card related inquiries should be directed to the toll free telephone number listed on the back of the actual credit card.[br]
Chase Bank customers who are registered for online banking can also contact a representative via email by logging in to their Chase Online accounts with their User ID and password. Individuals who are not Chase Bank customers can complete an online form to email requests or inquiries. Replies are sent as soon as possible by either email, telephone, or US mail based on the information provided on the form.
Postal mail requests and inquiries should be sent to National Bank by Mail, P.O. Box 36520, Louisville, KY 40233-6520. The mailing address for Chase Card Services is P.O. Box 15298, Wilmington, DE 19850-5298.
Chase Bank representatives can also be found at any one of their local branch locations.
Those who believe they’ve been the victim of fraud by inadvertently compromising their Chase Bank account information are urged to call 1-800-935-9935 for checking and savings accounts or 1-800-436-7927 for credit cards. Suspicious emails that have not been acted upon should be forwarded to [email protected] .
