North Fork Bank Customer Service, Phone Numbers and Support Resources

In March of 2008, North Fork Bank began operating under the name of Capital One Bank after being acquired by the latter. Under the parent company Capital One Financial Corporation, Capital One Bank is one of the top financial services companies in the United States. Banking services include checking and savings accounts, CDs, loans and lines of credit, debit cards, mortgages, business banking, commercial banking, and investment services.

In March of 2008, North Fork Bank began operating under the name of Capital One Bank after being acquired by the latter. Under the parent company Capital One Financial Corporation, Capital One Bank is one of the top financial services companies in the United States. Banking services include checking and savings accounts, CDs, loans and lines of credit, debit cards, mortgages, business banking, commercial banking, and investment services. New features gained by former North Fork Bank customers include enhanced online banking, access to more than 1100 branches and ATMs , automatic upgrades to Platinum benefits on existing debit cards, and 24 hour customer service.[br]

To access North Fork Bank Customer Service, phone numbers and support information can generally be found on the Capital One Bank main website at http://www.capitalone.com/ . By passing the cursor over the “Customer Service” menu option at the top of the main page, users will access a drop down menu of links that offer access to several modes of communication. By clicking on the “Bank Locations” link, customers can search for the nearest Capital One Bank locations or ATMs available in Connecticut, Louisiana, New Jersey, New York and Texas. By entering either the city and state or the zip code, searches will return results up to a 75 mile radius from the starting location, these are organized by proximity and display a map along with street address, services offered, business hours and local telephone number.

The “Contact Us” link provides options for contacting Capital One Bank customer representatives depending on the department or the services requested. To reach personal banking customer service representatives, customers can call 1-888-810-4013, Monday through Friday, 8 am to 8 pm, Saturday and Sunday, 8 am to 2 pm. Credit card customers can speak to a Capital One representative by calling 1-800-955-7070. This number can be used to report a stolen card, dispute a charge, make a balance inquiry or pay by phone.[br]

Banking customers are encouraged to use Capital One Bank’s online banking services to send a secure email message. Those who are not existing Capital One Bank customers can send email requests or inquiries to [email protected]. Users are warned not to include any confidential information in these unsecured messages as they can be intercepted by a third party. Suspicious email that claims to be sent from Capital One Bank should be forwarded to [email protected] .
General correspondence to Capital One Bank can be sent by postal mail to Capital One Direct Banking, PO Box 4199, Houston, TX 77210-4199. It is necessary to include a return address or contact information in order for a response from Capital One Bank to be properly routed.