During the initial stage, home loan services include consultation and valuation services. The AC Nielsen 2008 study indicates that financial illiteracy is prevalent in almost every part of the world. Thus, most loan seekers are unaware of how the loan industry works. Lending institutions and other financial bodies provide consultation services to help potential borrowers in choosing appropriate loan products. They provide consultation on topics such as:
· Loan requirements,
· Types of loan products available,
· How to obtain a loan,
· What documents are required
Loan executives or brokers from lending institutions help to assess the financial health of an individual. They also evaluate the property for which a loan is sought. Based on these two parameters, they identify the loan amount which an individual qualifies for.
After an individual decides to purchase a loan, home loan services comprise of documentation, verification and agreement approval services. The documentation process involves the following steps:
At this stage, loan executives detail on all the essential clauses of a loan agreement, such as repayment period, rate of interest and penalties, if any.
Once the loan is credited, home loan services include process and efforts to collect the principal amount as well as interest from the borrower. The period of repayment and accumulated interest differ as per the loan agreement. Lenders can also hire specialized recovery agents in some cases. If the borrower defaults on payments, legal notices are sent on the corresponding address. The lender can also seek legal help to recover the loan amount.