When you apply for health insurance cover, you are usually told about the attractive features of the plans. Also, information contained in the sales material and summaries of health insurance plans are not detailed enough. Hence, it is ideal to obtain a member handbook of your health insurance policy. Read the details thoroughly and understand the limits, benefits and coverage of a plan fully. Also, subscribe to a newsletter or magazine, if any, that your plan may have. This will help you stay informed about the workings of the plan and how your care may be affected. You should also ask the insurance company how you will be notified about any change in provider network or covered services.
Taking charge of your own healthcare is an important part of utilizing the plan fully. The first step towards this is to opt for regular health checkups. Ask if you are vulnerable to certain conditions and how you should change your lifestyle to prevent illnesses and reduce risks. It is crucial to know whether tests and treatments will benefit you. Whatever instructions the physician gives you should be understood properly and followed with optimum adherence. It is ideal to take note of these instructions so as not to forget them.
Also, be aware of the following to set your expectations from your insurance plan:
· What is the procedure of making appointments and what will be the status of the same?
· Where you need to go for lab tests i.e. doctor's office or a laboratory.
· Are there any criteria for after-hours care?
· Who will take charge of the appointments i.e. primary care physician, nurse practitioners or physician's assistants?
The most important aspect is to know the complaint procedure in case you are not satisfied with the care. This may include changing your primary care doctor if you are using a managed care plan or do not share a healthy rapport with the doctor.