BT Develops a One-Stop Integrated Communication Solution

By: EW News Desk Team   Date: 28 July 2011

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EW News Desk Team

Always on the look out for the latest news to monitor the state of the world economy.

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28 July 2011

Simple corporate communications strategies can go a long way towards building successful external relationships, and efficient internal communities that companies crave today. But with so many different ways to communicate in the workplace, how are the most successful companies implementing strong communication strategies – all while keeping up with modern tools and technology?

British Telecom has done work focusing on improvements in the field of unified communications and the benefits these improvements offer to businesses. But what is unified communications?

Imagine being able to integrate all your real time communication services such as instant messaging, email, telephoning and video conferencing. Unified communications is the only product that offers a one-stop solution in a single user interface and user experience across multiple devices.

Acting as a gateway between IP network and traditional voice channel, it uses the concept of presence to asses which way is best for one user to reach another. By translating messages and directing them to a nominated user device such as email, mobile or instant messaging; your message will reach the end user on the device he or she is most likely to be using at the time – wherever they are.

Unified communication allows you to pull the whole organization together using tools that are tailored to suit your individual needs.

The results:

  • Speed up decision making
  • Connect dispersed sites
  • Enable flexible working
  • Reduce travel costs and carbon footprint
  • Increase productivity

While unified communications delivers maximum productivity, outstanding customer service – and all with security while dramatically reducing costs; How is it different from internet calling and other service available for free?

Bridging multiple methods of communications – internally and externally – gives you the power of people, information and knowledge at your fingertips. Helping you focus resources on the important challenges you face today.

Unified communications is a business ready solution, which boosts productivity and innovation at an individual and organizational level – and offers fast results.

Just ask clients such as Tommy Hilfiger and Fujitsu.

Find out more about Unified Communications:

This article was sponsored by British Telecom

 


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