Be aware that not everyone in the military or working on a military base fits the eligibility requirements for a Star card. To learn more either visit the website at http://www.aafes.com/ or contact the Star Card Customer Service Department. Qualified applicants are those who are presently on active duty, as well as retired members, reserve members, and Federal Department of Defense employees that are working on military installations outside of the country. Veterans who have a disability also qualify for the Star card. A State Department official is eligible for a Star card if he or she is currently working outside of the U.S. Dependents of all of the categories listed here are also eligible to apply for a Star card.
To apply for a Star card you can do it online or else you can go to any military exchange store such as AAFES, MCX or NEX and apply in person. You will require your military identification, as well as your social security number, and your duty station. Be aware that a credit check will have to be run on you regardless of which method you use to apply for the card. If you are approved when you apply in person then you will be issued a temporary Star card to use until your formal card arrives in your mailbox.
One look at the website for the AAFES and you will see that you can shop by department, current specials or catalog. You pay no sales tax when you shop at the Exchange Online store, the Exchange catalog or BX/PX. Online mall purchases are excluded from the no sales tax offer however.
Phone Numbers and Support
Here are some important telephone numbers relating to the Star card: