JCPenny Card Customer Service, Phone Numbers and Support Information

By: EconomyWatch Content Team   Date: 29 April 2010

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EconomyWatch Content Team

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JC Penney or the J.C. Penney Company, Inc. (formerly Penney’s) is a retail department store chain that was founded in Kemmerer, Wyoming in 1902. Its headquarters can be found in Plano, Texas which is a suburb that is located north of Dallas. At present the JC Penney Company boasts 1,106 department stores in every state in the US as well as in Puerto Rico. The concentration of its stores happens to be in California, New York, Illinois, Florida, Texas and Pennsylvania. Besides its stores, JC Penney also puts out a catalog to its customers which allows purchases to be made this way as well.

The JC Penney stores sell their own conventional merchandise (such as clothing, shoes, furniture, housewares and electronics) but they also lease departments to other companies. Some of these companies include Sephora, Starbucks Coffee, Portrait Studios, Optical, Jewelry and Watch Repair and so on.

If you require the services of the JC Penney Card Customer Service then do not hesitate to call them. But first find out more about them from the “Customer Service” section of the website. The website is at http://www.jcpenney.com. At the website you will find store ads, information about store services and you will be able to find out where the closet store is to your home or workplace. You can also track order and find out more gifts and the gift registry offered by JC Penney.

Phone Numbers and Support

When you need to contact the JC Penney Card Customer Service do so at 1-800-322-1189. The response time should be less than 30 seconds. This department is open 24 hours a day, 7 days a week. All inquiries about your account or inquiries about orders should be directed here.

If you need to reach a customer care representative then use the email form at the site to send your message. This option should be utilized for any comments or questions you may have.

If you are someone who can express themselves better on paper then send all written correspondence to the relevant address found on the “Contact Us” page of the website- http://www4.jcpenney.com/. Choose the address that is most appropriate for your question or comment.

The JC Penney store website contains information about their return policy, their privacy policy and their shipping rates. You can also learn more about the JCP credit card as well as possible rebates and product quality. As far as department stores go, JC Penney has it all!
 


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