BMO Mosaik Credit Card Customer Service, Phone Numbers and Support Information

By: EconomyWatch Content Team   Date: 29 April 2010

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Bank of Montreal (BMO) is Canada’s fifth leading bank with a history that dates back to 1817, which also makes it the country’s oldest financial services organization. BMO bank serves more than seven million customers at over 900 branches in Canada alone. The BMO credit cards are accepted at over 24 million locations worldwide.  BMO bank offers a range of Mastercards suitable for a variety of purposes and cardholders including reward programs, student programs, no fee, prepaid, and small business cards. Bank of Montreal facilitates customer service interaction by providing several modes through which to communicate with them.

For those wishing to access BMO Mosaik Credit Card Customer Service, phone numbers and support information and details can be found by following links on the BMO Bank main website at http://www.bmo.com/home. By using the “Contact Us” link at the top of the page, users will find a list of important toll free telephone numbers. General inquiries can be directed to 1-877 CALL BMO or 1-877 225-5266. They also have telephone numbers to assist French, Cantonese and Mandarin speaking clientele. The customer care toll free phone number for the BMO Mastercard is 1-800-263-2263.

Customers who wish to make requests or inquiries that require disclosing confidential information such as account numbers or other personal information are urged to sign in to online banking in order to send secure messages online to the BMO Customer Service staff. Once signed in to their online banking services, users simply select “Customer Service” then “General Questions” to send their inquiry or request. General inquiries that are not of a particularly sensitive nature can be sent via email to feedback@bmo.com.

Online fraud that includes suspicious email correspondence that claims to originate from BMO bank should be reported to online.fraud@bmo.com. These fraudulent messages often contain requests for personal information as well as links to illegitimate websites designed for the purpose of identity theft. BMO bank will never ask for verification of personal details through an email message. Those who have had their BMO bank Mastercard lost or stolen can call emergency card services at 1-800-361-3361.

To resolve a BMO bank Mastercard complaint customers are encouraged to direct their correspondence to the customer support senior manager at Senior Manager, Customer Support, P.O. Box 300, Stn. M Toronto, ON M6S 4X2 or via fax to 1-877-887-9991 for English or 1-877-227-6428 for French.

Customers are always welcome to visit local BMO locations and can search for the nearest branch office through the website locator, which will conveniently return a list of branches, local phone numbers as well as services offered and hours of operation, with options to print out driving directions.

 


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