Best Buy Card Customer Service, Phone Numbers and Support Information

By: EW Content Team   Date: 3 May 2010

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EW Content Team

The core team focusing on economics, industries, investing, businesses & personal finance.

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Best Buy has been a specialty retailer of consumer electronics in the United States since 1983. They operate more than 1,150 stores in the US, Canada, Puerto Rico, Mexico, and China. Their corporate headquarters are located in Richfield, Minnesota. Best Buy offers a Reward Zone Mastercard through HSBC bank that earns 4% on Best Buy purchases and 2 % elsewhere, allowing cardholders the opportunity to accumulate points toward reward certificates that can be spent at Best Buy stores. They also supply a Best Buy credit card that can be used to purchase their products both online and in stores.

Both the Best Buy Mastercard and the Best Buy credit card can be managed online by enrolling in their Online Customer Care service that allows card holders to pay their bill online, view statements online, receive email alerts about accounts, view account balances, and monitor recent transactions. To enroll in the Online Customer Care Service Program, card holders will need to have their cards on hand in order to enter the card number as well as the signature panel code and card expiration date. Card holders will also need to provide a valid email address. In addition, customers will need to choose two security questions and their respective answers that will allow them to regain access should they forget their login information.

Most Best Buy Card customer service, phone numbers and support information can be found by navigating the Best Buy website. To speak with an Online Customer Care Representative, cardholders can call the toll free number at 1-800-365-0292. By following the “Contact Us” link at the top of Reward Zone main web page at http://www.rewardzone.partnercardservices.com/.

Card holders wishing to contact Best Buy Card Customer Service via email regarding account related questions are encouraged to sign in to Online Customer Care in order to maintain the security and protection of their confidential information. Those who are not card holders can use the online email contact form in order to make general inquiries. Required fields must be completed to ensure that Best Buy Customer Service can properly route their response.

Lost or stolen cards can be immediately reported to 1-800-564-8425. Customers should be prepared to provide specific details regarding the date and time the card was lost or stolen, the location where the card was lost or stolen, and information concerning the last transaction or purchase made with the card. These facts will aid in the investigation and processing of the loss or theft.

 

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