Amazon Credit Card Customer Service, Support Information and Contact Details

By: EW Content Team   Date: 3 May 2010

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EW Content Team

The core team focusing on economics, industries, investing, businesses & personal finance.

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Based out of Seattle, Washington, Amazon.com is America’s largest online retailer. Originally launched in 1995 as an online bookstore, Amazon has expanded its product line to include DVDs, music CDs, computer software, video games, electronics, apparel, toys and more. The Amazon Reward Visa issued by Chase Bank earns reward points on every purchase made at Amazon.com as well as dollars spent at gas stations, restaurants, and drug stores. Points can be redeemed for Amazon gift cards, cash checks, British Airway Miles, and Round Trip Airline tickets at the 25,000 point level.

The Amazon Reward Visa can be applied for online, with many approvals made within 60 seconds. A $30 Amazon.com gift card will be loaded to Amazon.com accounts upon credit card approval.

To access Amazon Credit Card Customer Service, phone numbers and support information, card holders can visit the Chase website at https://www.chase.com . Those enrolled in the Chase Online program can easily log in to send secure messages to Chase Customer Service. The secure message center boasts response within four hours. Users also have the advantage of readily viewing their account activity, paying their bill online, activating account alerts, and the convenience of 24/ 7 account access. To sign up, customers will need to provide their social security number, credit card account number, and a valid email address. An identification code will be sent to the phone number or email associated with the account, in order to complete the enrollment process card holders will to verify their identities by entering the sent code.

For online account management questions, customers can call Chase toll free at 1-800-432-3117, in order to receive assistance. All other inquiries relating to personal credit card accounts should be directed to the toll free telephone number on the back of the Chase credit card. Those who prefer to mail Chase directly via postal service can address their correspondence to Chase Card Services, PO Box 15298, Wilmington, DE 19850-5298.

Chase Credit Card customers who believe they have been the victims of fraud should call Chase immediately at 1-800-336-6675. Those who prefer to contact Chase electronically can do so by emailing accountatrisk@chase.com. They will receive an automated reply to establish Chase’s receipt of the message. Fraudulent or suspicious email messages can also be forwarded to abuse@chase.com. This includes phishing emails that appear to be sent from Chase but are forgeries designed to lure confidential details and personal information from banking customers. Chase bank will never send an email that requires the customer to enter personal information directly in to the body of the message. Legitimate Chase email messages will never require the customer to enter account information or verify personal and confidential details.

You may also want to find out more about Amazon Visa Credit Card Payment.

 

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