West Bank Customer Service, Phone Numbers and Support Resources

April 26, 2010by EW Content Team


When you have the occasion to phone the West Bank Customer Service Department you fully expect to be treated in a polite and professional fashion. You should expect this as you are a loyal and valued customer of the bank and the bank wants to keep it that way. That is why West Bank hires employees that it knows will treat all of its customers in the most courteous and kindest way possible. When you call West Bank you can be assured that your needs will be met.

If you are a new customer to West Bank or wish to learn more about the financial institution then here is a little bit of information that is worth becoming acquainted with. West Bank caters both to individuals who wish to do personal banking as well as to businesses. It provides a variety of services including lending services, deposits and trust services. At the present time the West Bank has 11 full-service banking locations in Coralville, Iowa as well as Des Moines, Iowa City. It also has over 600 bank branches in 19 states.

All of the personal and commercial banking services offered by the bank are competitive with other banking institutions. Community service is important to West Bank. That is why the financial establishment is very actively involved in a variety of civic and community projects throughout the Des Moines area and the Coralville area.

Phone Numbers and Support

If you wish to speak with a West Bank Customer Service specialist then you can reach one over the phone, online or if you prefer you can visit any of the West Bank branches. Customer Service can help existing customers with inquires about their accounts, questions about transactions and so much more. They can also offer information to customers who have recently started new accounts with the banking company.

Here are some phone numbers that West Bank customers might come to need:

General Customer Service Bank Assistance

Online Banking Services
1-800-488-2265 (Press option 3 to get through to a person)

Online Banking (Online bill payments and opening of new online accounts)

Small Business General Customer Service Bank Assistance

Commercial Banking General Customer Service Bank Assistance

Lost or Stolen Debit Cards

Credit Card Application Inquiries

The West Bank Customer Service Center prides itself on doing its all to help its customers. Regardless of what your problem or issue is, contact the department if you require any type of assistance.


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