The friendly and helpful staff at the Wamu/Chase Customer Service Department is available to assist you around the clock as their office is opened 24 hours a day, seven days a week. If you have a question about anything the staff is easy to reach by telephone. Whether you have a question or issue concerning your existing bank account or whether you would like to open an account, do not hesitate to pick up the phone and place a call to the Wamu Bank Customer Service Center.
Wamu Phone Numbers and Support
To reach someone at Wamu/Chase phone 1-800-788-7000. As previously mentioned, the office is open around the clock. If you are calling about an existing account then dial one. You then must type in your account number at the telephone prompt and you will then be transferred to a representative in customer service. If you do not have an account but are calling to learn more about how to apply for one then dial one for account information.
For existing account holders, when prompted for your account number enter the number one 10 times followed by the number sign (#). You then must enter the number one four times followed by the number sign (#) in order to get to the phone access code. You may have to repeat this process more than once. Be patient with it and you will be successful in your attempts to talk to a live person.