To contact TCF Bank Customer Service, phone numbers and support can be found by visiting the bank’s main website at http://www.tcfbank.com. Following the “Contact Us” link at the top right corner of the web page will provide a list of important telephone numbers ordered by department such as deposit accounts, consumer loans, leasing, TCF Agency insurance services, and TCF investments. Their automated phone banking toll free number is (800) TCF-BANK or (800) 823-2265 and can offer simple self service solutions such as balance inquiries and account transfers using voice recognition or touch-tone keypad. It can also be used to reach a customer service associate by following the automated voice prompts. Customers will need a TCF card or account number and a PIN to access information.
Those who prefer to speak to a TCF Bank customer service representative in person can search for the nearest location by utilizing the branch locator function and entering a street address, city and state combination, or even a zip code. Results are sorted by nearest distance to the starting location and include a street map pinpointing each location, along with the street address, type of service offered, hours the lobby is open, and whether or not the location has a talking ATM. Driving directions are also available upon request.
TCF Bank also encourages feedback from its customers that query satisfaction on a number of customer service factors. Generally TCF Bank will not send a personal reply to feedback unless there is information that needs clarification. They also discourage customers from using this form to address errors or questions about account issues, online banking, or bill payments. The best way to contact customer service is through their toll free number.