Changes then took place once again in the latter part of 2008. Washington Mutual was taken over by the financial giant JP Morgan Chase Bank. What this means is that when you phone the Providian Bank Customer Service you were once speaking to Washington Mutual employees but now you are talking to JP Morgan Chase Bank employees.
Let us take a step back and look at what the Providian Bank was once about. The website was www.providian.com. The company first started in 1904. It was at first the Commonwealth Life Insurance Company. In its heyday during which it was the leading credit card issuer in the United States the financial company provided customers with credit cards, savings accounts, money market accounts, online banking services, checking accounts, home equity loans, phone banking service, certificates of deposit (CDs) and so on.
Two of the biggest competitors of Providian were Citibank which issues Citicards and the Household Bank Credit Card which issues its cards through the HSBC Bank in Nevada. Many people chose Providian because it protected its customers from online fraud and identity theft. The company offered both MasterCard as well as Visa credit cards to its many customers. The company also made available to customers with bad credit histories and ratings secure credit cards.
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