Customers wishing to send an email message to Juniper Bank customer service should log in to their online system in order to send a secure account related question. Messages are generally responded to within 24 hours, however a representative will notify the customer of approximately when a reply will be received to inquiries that require more research. Website and technical questions can be emailed to correspondence@cc.BarclaycardUS.com.
Automated telephone services can be accessed by calling 1-877-523-0478 to check current balance, check available credit, pay credit cards, check most recent payments, check minimum payment due, check payment due date, transfer balances, change PIN, and check credit card transactions. Live customer representatives can also be reached by calling this number between 6 am and 2 pm EST.
Those who prefer to contact Juniper Bank via written correspondence can send General Correspondence to Card Services PO Box 8801, Wilmington, DE 19899-8801. Credit Card Billing Disputes can be sent to Card Services PO Box 8802, Wilmington, DE 19899-8802. Customers should be sure to include contact information and a return address in the correspondence in order to ensure proper routing of their response.