For those in need of reaching Compass Bank Customer Service, phone numbers and support information can be found online by visiting the Compass Bank main web page at http://www.bbvacompass.com/index.html . From here users can follow the link at the top of the page that reads “Contact Us”. Sales and customer service representatives can be reached by telephone by calling their toll free number at 1-800-COMPASS or 1-800-266-7277. Credit card customer services can be accessed by calling 1-800-239-5175.
The “Contact Us” page also contains an email form that can be used to contact BBVA Compass Bank regarding comments, inquiries, or requests. It is necessary to complete all required fields in order for a Compass Bank representative to respond in a timely manner. BBVA Compass Bank also discourages customers to refrain from including confidential information such as social security numbers or account numbers in these messages, due to the fact that they are not secured and could possibly be intercepted by a third party.