In addition, BNY Mellon also offers private banking services for individuals and families, they include deposit and cash management services, credit and lending services, along with brokerage services with around the clock account access. They provide online banking which allows customers to readily access their account information and effortlessly manage their funds. BNY Mellon has locations in 34 countries and 54 cities, and service more than 100 markets across the world.
For those wishing to contact Bank of New York Customer Service, phone numbers and support can be found by visiting the BNY Mellon website - http://www.bnymellon.com/ . By choosing the “Contact Us” link at the bottom of the main web page, customers can send their questions and comments directly to BNY Mellon using this email form. It is necessary to enter a name, email, address and phone number in order to ensure an accurately routed response. It is also important to enter a time frame during which the customer service representative can reply.
Sending personal information is discouraged, however, due to the fact that this mode of communication is not entirely secure and can be intercepted by a third party. Questions of a particularly sensitive nature should be instead directed to Customer Service by calling (212) 495-1784. Likewise BNY Mellon never requests verification of credit card numbers or account information via email. Emails of this nature should be flagged and BNY Mellon should be contacted immediately if there are any concerns.